Packages and Payment

Payment Policy: All sessions, classes, and events offered on JaimeHaines.com must be prepaid.

Monthly Membership Plans

To retain membership benefits the payment must be made each month. Any failed or delayed payments could incur withdrawal of service.

Monthly Membership Session Terms

1 (Glow) or 4 (Radiance) sessions load every 4 weeks based on the date your membership/billing cycle began. Sessions must be booked within your billing cycle. Sessions not used expire at end of billing cycle. (EXCEPT for Radiance Members -- see next session regarding rollever session.)

Roll Over Session

(Radiance) - Expire 2 weeks after being rolled over. The system will automatically use this session first within the new billing cycle to maximize your session usage.

Bonus Quarterly Session

For Radiance members only. ONE Bonus Session awarded every 90 days and expires 90 days later.

Add-On Session

Each month when your membership renews, you will receive a confirmation email. That email will contain the option to add additional sessions if you prefer. This is helpful in cases such as a fifth week in a month or you wish to have more consistency towards a certain goal.

>Glow members can add up to 2 additional sessions.

>Radiance members can add up to 4 additional sessions each month

>>AND get 22% off each session over the original 4 in your membership.

>For both Glow and Radiance, the session/s will be added to the current membership billing cycle and will expire at the same time as other sessions within that cycle.

Booking 1:1 Sessions

To secure your appointment time your membership payment must be up to date and you must have remaining session for the period.

Cancellation Policy

If you need to reschedule/cancel a session, a minimum of 24 hours notice is required to avoid being charged for the session/forfeiting the session.

Instructor's Cancellation

In the event that Jaime Haines is forced to cancel a session due to unforeseen circumstances the full session will be available to reuse at any time within the membership billing cycle.

Cancellation Policy for Membership

To request cancellation of your Membership click on the button in the top right corner of this page and request cancellation.

You must give at least 72 hours notice before the next payment is due to ensure that the cancellation will be confirmed before payment is due.

When cancellation is confirmed you will receive an email to confirm and access to Member's Only spaces will be removed immediately and remaining sessions will be removed.

Client Responsibilities

Questionnaires/Surveys/Forms

Clients are responsible for completing any and all questionnaires/surveys/forms provided as part of their package.

Recurring Payment

Client are responsible for ensuring their payment details are up to date to prevent any failed recurring payments.

Liability Statement

Clients are required to read and agree to a relevant liability statement for their particular purchase. Example of one such statement is below:

ASSUMPTION OF RISK, WAIVER AND RELEASE OF LIABILITY, AND INDEMNITY AGREEMENT

DECLARATIONS: This Agreement is entered into between instructor Jaime Haines, DBA Reform Pilates Yoga, LLC (“Instructor”) and the undersigned (“Client”). The provision of personal fitness/wellness services by the Instructor to Client, and Client’s use of any premises, facilities, or equipment are contingent upon this Agreement.

ASSUMPTION OF RISK: You agree that if you engage in any physical exercise or activity, including personal fitness/wellness services, or enter our premises or use any facility or equipment on our premises for any purpose, you do so at your own risk and assume the risk of any and all injury and/or damage you may suffer, whether while engaging in physical exercise or not.

RELEASE: You agree to release and discharge Instructor from any and all claims or causes of action arising out of the negligence of Instructor or Instructor’s affiliates.

INDEMNIFICATION: By execution of this agreement, you hereby agree to indemnify and hold harmless Instructor from any loss, liability, damage, or cost Instructor may incur due to the provision of personal fitness/wellness instruction by Instructor to you.

ACKNOWLEDGMENTS: You expressly agree that this release, waiver, assumption of risk, and indemnity agreement is intended to be as broad and inclusive as permitted by the law in the State of Virginia and any state or country where services are acquired.

You acknowledge that you have carefully read this waiver and release and fully understand that it is a release of liability, express assumption of risk, and indemnity agreement. Not reading this waiver does not release you from its terms.